Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: August 20, 2025
Our Commitment to Your Privacy
At Campus Cache, we understand that privacy is fundamental to building trust within our student community. This Privacy Policy explains how we collect, use, protect, and share information when you use our platform.
We are committed to being transparent about our data practices and giving you control over your personal information. If you have any questions about this policy, please contact us at campus-cache@tanvish.co.in.
Information We Collect
Personal Information
- Name and university email address for account verification
- Profile information you choose to share (profile picture, year, major)
- Contact preferences and communication settings
Transaction Information
- Listing details for items you post (descriptions, photos, pricing)
- Messages exchanged through our in-app messaging system
- Transaction history and feedback ratings
Technical Information
- Device information and browser type
- IP address and general location (for campus verification)
- Usage analytics to improve our platform
How We Use Your Information
Platform Operations
- Verify your student status and campus affiliation
- Facilitate safe transactions between students
- Provide customer support and respond to inquiries
Safety & Security
- Monitor for fraudulent or inappropriate activity
- Enforce our Terms of Service and community guidelines
- Protect the safety and security of our users
Platform Improvement
- Analyze usage patterns to improve user experience
- Develop new features based on user needs
- Send important updates about platform changes
Information Sharing
What We Share
- Basic profile information visible to other verified students on your campus
- Listing information you choose to make public
- Aggregated, anonymized data for platform analytics
What We Don't Share
- Your email address or contact information without your consent
- Private messages between users
- Personal data with third-party advertisers or marketers
- Any information with parties outside your verified campus community
Data Security
Security Measures
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Secure servers with restricted access controls
- Multi-factor authentication options for user accounts
Campus-Only Access
- University email verification required for all accounts
- Campus-specific communities to ensure local transactions
- Regular verification of student status
Your Rights & Choices
Account Control
- Access and update your personal information at any time
- Control what information is visible in your profile
- Manage your communication preferences
- Delete your account and associated data
Data Requests
- Request a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of non-essential communications
Data Retention
Active Accounts
- We retain your data while your account is active
- Transaction history kept for safety and dispute resolution
- Messages retained for platform security purposes
Account Deletion
- Most personal data deleted within 30 days of account closure
- Some data may be retained for legal compliance (up to 7 years)
- Anonymized data may be retained for platform improvement
Questions About Your Privacy?
We're here to help. If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to us.
Contact UsPolicy Updates
We may update this Privacy Policy from time to time. When we do, we'll post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.